Website Terms
Please read these terms and conditions carefully before using our site.
1. What these terms cover
1.1 These terms set out the rules for using our website, sussexsofas.com (referred to as “our site”).
2. Who we are and how to contact us
2.1 Our site is operated by Sussex Sofas Limited. We are a limited company registered in England and Wales with company number 16648962. Our registered office is at 149 Tideswell Road, Eastbourne, East Sussex, BN21 3RT, BN21 3RT, United Kingdom.
2.2 To get in touch with us, please use the details provided on our “Contact Us” page.
3. By using our site you accept these terms
3.1 By accessing or using our site, you confirm that you accept these terms of use and agree to comply with them. If you do not agree with these terms, you must not use our site.
4. Other terms that may apply to you
4.1 The following additional terms also apply to your use of our site:
4.4.1 If you buy any products from us, our Terms and Conditions will apply to your purchase.
4.1.2 Our Privacy Policy; and
4.1.3 Our Cookie Policy, which explains how cookies are used on our site.
5. Availability & changes
5.1 We may revise these terms from time to time. Each time you use our site, please review the current version of these terms to ensure you understand the terms that apply at that time.
5.2 If any provision of these terms is found to be unlawful, invalid or unenforceable, the remaining provisions will continue to be fully effective.
5.3 We may update and modify our site from time to time, for example to reflect changes in our services, our users’ requirements, or our business priorities.
5.4 Our site is provided free of charge. We do not guarantee that our site, or any content on it, will always be available or uninterrupted. We may suspend, withdraw or restrict access to all or part of our site for business or operational reasons.
5.5 You are responsible for ensuring you have the necessary equipment, software and internet connection to access and use our site. We may update the technical requirements for using our site from time to time.
5.6 You are also responsible for ensuring that anyone who accesses our site via your internet connection is aware of these terms of use and any other applicable terms and conditions, and that they comply with them.
5.7 Our site is intended for use by people resident in the United Kingdom. We do not guarantee that the content on or via our site is appropriate for use or available in other countries.
6. How you may use material on our site
6.1 We own, or are licensed to use, all intellectual property rights in our site and in the material published on it. Those works are protected by copyright and other intellectual property laws and treaties around the world. All such rights are reserved.
6.2 You must not copy, reproduce, adapt or otherwise use any content from our site (including, for example, editing or reformatting it when copying) except for your own personal, non-commercial use. In particular, you must not use any part of the content on our site for commercial purposes without first obtaining a licence from us or our licensors. Any licence we grant to copy or use content for commercial purposes will require you to acknowledge us as the source of the content.
6.3 If you copy or reproduce any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must destroy any copies of the materials you have made.
7. Information on this site
7.1 The content on our site (whether provided by us or by third parties) is provided for general information only. It is not intended to amount to advice on which you should rely, and we do not endorse any such information. You should consider obtaining professional or specialist advice before acting, or deciding not to act, based on any content on our site.
7.2 While we take reasonable steps to keep the information on our site up to date and to check that information provided by third parties is accurate and not misleading (including through our contractual arrangements with them), we do not moderate or verify all content on our site. We do not give any assurances, representations or warranties, whether express or implied, that the content on our site is accurate, complete or current.
8. We are not responsible for websites we link to
8.1 Where our site contains links to third-party websites or resources, these are provided for your information only. Such links should not be taken as an endorsement by us of those websites or of any information you obtain from them.
8.2 We have no control over the content of those websites or resources. If you buy products or services from any third party that we link to, we are not a party to those agreements.
9. User-generated content is not approved by us
9.1 Our site may contain information and materials uploaded by other users, such as reviews and comments. This content has not been checked or approved by us. The views and opinions expressed by other users on our site do not reflect our own views or values.
10. How to raise a content issue
10.1 If you would like to raise a concern about any content on our site, please contact us using the contact details set out above.
11. Our liability
11.1 We do not exclude or limit our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors, and for fraud or fraudulent misrepresentation.
11.2 We are not responsible for any loss or damage you may suffer arising from your use of, or reliance on, information on our site that has been provided to us by third parties.
11.3 Our site is intended for domestic and private use only. You agree not to use our site for any commercial or business purposes. We will not be liable to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
12. How we may use your personal information
12.1 For information on how we collect and use your personal data, please refer to our Privacy Policy.
13. Your contributions
13.1 When you submit any content to our site or to us (including, for example, reviews or testimonials), you must comply with the standards set out in these terms of use.
13.2 You warrant that any contribution you make complies with those standards, and you agree to be responsible to us and indemnify us for any breach of that warranty. This means you will be liable for any loss or damage we suffer as a result of your failure to comply.
13.3 Any contribution you provide will be treated as non-confidential and non-proprietary. You retain ownership of your contribution, but you grant us a licence to use, store and copy that contribution, to distribute it and make it available to third parties, and to allow users of our site to use that contribution as permitted under our website terms of use. The rights you grant to us are described below.
13.4 Where we consider it appropriate, we may report communications or contributions to the police and provide them with your identity and relevant details. We also reserve the right to disclose your identity to any third party who claims that your contribution infringes their intellectual property rights or their privacy rights.
13.5 We may remove any contribution you make if, in our opinion, it does not meet our standards.
13.6 Your contribution must:
13.6.1 Be accurate, where it states facts;
13.6.2 Reflect your genuinely held views, where it expresses opinions; and
13.6.3 Comply fully with the laws of England and Wales, as well as any laws of the country from which it is posted.
13.7 Your contribution must not (without limitation):
13.7.1 Defame any person;
13.7.2 Be obscene, offensive, hateful or inflammatory;
13.7.3 Bully, insult, intimidate or humiliate any person;
13.7.4 Promote sexually explicit material, violence, discrimination or any unlawful activity;
13.7.5 Infringe any other person’s intellectual property rights;
13.7.6 Be likely to mislead or deceive any person;
13.7.7 Breach any legal duty owed to a third party, such as a contractual or confidentiality obligation;
13.7.8 Be in contempt of court;
13.7.9 Be threatening, abusive, invade another person’s privacy, or cause annoyance, inconvenience or unnecessary anxiety;
13.7.10 Be likely to harass, upset, embarrass, alarm or annoy any other person;
13.7.11 Impersonate any person or misrepresent your identity or your connection with any person;
13.7.12 Create the impression that it originates from us, if that is not the case;
13.7.13 Promote, encourage, incite or assist any unlawful or criminal act; or
13.7.14 Contain any advertising, or promote any services or links to other websites.
13.8 You are solely responsible for securing and backing up your contributions. We are not responsible for any contribution that is lost or becomes unavailable.
13.9 When you submit content, you grant us a perpetual, worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, create derivative works from and display that content at our discretion.
13.10 This licence continues even if the content is removed from our site or is no longer publicly accessible by users.
14. Security
14.1 We do not guarantee that our site will be secure or free from bugs or viruses.
14.2 You are responsible for configuring your own IT systems, computer programmes and platform to access our site. You should use appropriate virus protection software.
14.3 You must not misuse our site by deliberately introducing viruses, trojans, worms, logic bombs or any other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which it is stored, or any server, computer or database connected to our site. You must not carry out a denial-of-service attack or a distributed denial-of-service attack on our site. Breaching this provision may constitute a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and will cooperate with them by disclosing your identity. In the event of such a breach, your right to use our site will end immediately.
14.4 If you use an account or other security credentials to access our site, you must treat such information as confidential and must not share it with anyone else. When creating an account, you confirm that all information you provide is accurate, complete and not misleading. If you believe that someone may be misusing your account or that your security details have been compromised, you must inform us promptly.
14.5 We may disable any account or access to our site at any time if, in our reasonable opinion, there is a security risk, you have failed to comply with these terms of use, or if we suspend or change our services.
15. Linking to our site
15.1 You may link to our home page, provided you do so in a manner that is fair and lawful and does not damage our reputation or take unfair advantage of it.
15.2 You must not establish a link in such a way as to suggest any form of association, approval or endorsement by us where none exists.
15.3 You must not create a link to our site from any website that you do not own.
15.4 Our site must not be framed on any other site, and you must not create a link to any page other than the home page.
15.5 We may withdraw permission to link to our site at any time without notice.
15.6 Any website through which you link to our site must comply fully with the content standards set out in these terms of use.
15.7 If you wish to link to or make use of any content on our site in a way not described above, please contact us using the details provided above.
16. Which country’s laws apply to any disputes?
16.1 These terms of use, their subject matter and their formation are governed by English law. You and we agree that the courts of England and Wales will have exclusive jurisdiction, except that (if you are a consumer) you may also bring proceedings in Northern Ireland if you are resident there, or in Scotland if you are resident there.
17. Our intellectual property
17.1 You are not permitted to use our name, logos or any of our other intellectual property in any way that infringes our intellectual property rights, unless you have our prior written consent.
Mobile Terms of Service
Sussex Sofas
Last updated: 21 November 2025
The Sussex Sofas mobile messaging service (the “Service”) is provided by Sussex Sofas (“Sussex Sofas”, “we”, or “us”). By using the Service, you agree to these mobile terms and conditions (“Mobile Terms”). We may change or discontinue the Service, or any of its features, at any time without notice. Where permitted by law, we may also update these Mobile Terms from time to time, and your continued use of the Service after any changes take effect will mean that you accept those changes.
By opting in to Sussex Sofas’ SMS/text messaging service, you agree to receive recurring SMS/text messages from Sussex Sofas, or on our behalf, via your mobile network provider to the mobile number you supplied, even if that number appears on any national or state Do Not Call register. Messages may be sent using an automatic telephone dialling system or similar technology. Service-related messages may include updates, alerts and information (for example, order updates or account notifications). Promotional messages may include offers, promotions, special deals and marketing communications (such as cart reminders).
You understand that you do not need to enrol in this messaging programme in order to make a purchase, and that your consent is not a condition of any purchase from Sussex Sofas. Your participation in the Service is entirely voluntary.
We do not charge you for using the Service, but you are responsible for any charges or fees for text messaging imposed by your mobile network provider. Message frequency may vary. Standard message and data rates may apply. Please check your mobile tariff and contact your provider for further details. You are solely responsible for all SMS/text-related charges, including any charges from your mobile provider.
You may opt out of the Service at any time. To stop receiving messages, text the word STOP to Sussex Sofas or click the unsubscribe link (if available) in any text message from us. You will receive a one-off confirmation text to confirm that you have unsubscribed. After that, you will not receive further messages to your mobile device unless you initiate contact again. If you have signed up to other Sussex Sofas mobile messaging programmes and wish to stop receiving messages from them too, you must opt out of each programme separately (unless otherwise required by law), following the instructions in the applicable mobile terms.
If you need help or support regarding the Service, text HELP to Sussex Sofas or email info@sussexsofas.com.
We may, from time to time, change any short code or telephone number we use to operate the Service and will inform you of such changes. You acknowledge that messages (including STOP or HELP requests) sent to a short code or number that has been changed may not be received, and we are not responsible for honouring any requests made in such messages.
Mobile network operators that support the Service are not responsible for any delayed or undelivered messages. You agree to provide us with a valid mobile number. If you change your mobile number, you will need to re-enrol in the programme with your new number.
To the fullest extent permitted by law, you agree that we will not be liable for any failure, delay or misdirection in the delivery of information sent via the Service, for any errors in such information, or for any actions you take or do not take in reliance on the information or the Service.
We take your privacy seriously. For details of how we collect, use and protect your personal data, please refer to our Privacy Notice.
